Collected data is securely stored in an online database, facilitating the generation of detailed reports. These reports provide crucial insights into service quality and performance, culminating in a Community Satisfaction Index. The app leverages the reliable Likert scale for accurate measurement, enabling administrators to pinpoint areas needing improvement. Administrators also benefit from customizable questionnaires and a dedicated report-printing module for Windows.

Key Features of SIMANTAP PUAS:

• Flexible Survey Modes: Choose between regular and questionnaire modes to tailor data collection to specific needs.

• Regulatory Compliance: Developed in strict accordance with Ministerial Regulation No. 14, ensuring adherence to all relevant standards.

• Centralized Online Database: Access and manage all collected feedback efficiently through a secure online database.

• Actionable Reporting: Generate comprehensive reports on key metrics including Interval Value, Conversion Interval Value, Service Quality, and Performance Services Unit, providing clear insights into community satisfaction.

• Robust Measurement: Utilizes the Likert scale for accurate and reliable measurement of user attitudes and opinions.

• Convenient Report Printing: A dedicated module allows administrators to easily print reports on a Windows system.

Summary:

SIMANTAP PUAS offers a streamlined, standardized, and compliant solution for gathering and analyzing community service feedback. The app's features, including its online database, detailed reporting, and robust measurement tools, empower administrators to enhance service delivery and improve overall community satisfaction. Download the app today and begin improving your community's experience.